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Change Process Paper

The paper should follow this outline:

Introduction: What is the situation, organization, and context for the change? Also, it is important that you convey clearly from what perspective you will be writing the analysis. Did you lead the change? Were you a participant in the change? Are you reporting on information that you received second-hand or through secondary sources? If so, what are those sources?

Analysis according to class materials: Analyze the approach taken by the change agent(s), and write separate sections for each of the following: a) the image of the type of change held by the change agent(s), b) the “culture” of the setting that is changing and the role culture played in the change, c) the diagnosis of the change, d) the extent to which the (envisioned and actual) change was first or second order/adaptive or transformational/tectonic, e) the method(s) for implementing change, f) the vision for the change, and g) how the change was communicated.

Overall Evaluation: Evaluate the quality of the change agent’s work based on class readings. You should also evaluate outcomes from a process and outcome perspective (i.e. some change efforts follow good process but do not yield good outcomes, and vice versa.)

Recommendations: Include a list of recommendations suggesting what steps could have been taken to increase the success of the project.

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